SAN DIEGO May 9, 2005 -- Websense, Inc. (NASDAQ: WBSN), the world’s leading provider of employee internet management solutions, today announced the results of its sixth annual Web@Work study, the company’s annual survey conducted by Harris Interactive®. From February 21 to February 28, 2005, 354 U.S. IT decision-makers who work for organizations with at least 100 employees were interviewed online, and from February 28 to March 21, 2005, 500 U.S. employees who have internet access at work and who work for organizations with at least 100 employees were surveyed over the telephone on web and software application usage in their workplace.
The 2005 Web@Work survey suggests that surfing the web may be more addictive than coffee. Fifty-two percent of employees surveyed who use the internet at work for personal reasons stated that they would rather give up their morning java than internet access at work, while only 44% would give up their internet access for coffee. Furthermore, internet usage at work is increasing—93% of all respondents said they spend at least some time accessing the internet at work. This is up from 86% in 2004, as reported in the 2004 Web@Work survey.
As the blurring of work and play on the internet continues, 50% of employees surveyed who access the internet at work do so for both work and personal tasks. Among those employees surveyed who use the web during the work day for personal reasons, the most popular non work-related websites accessed are news (81%), personal email (61%), online banking (58%), travel (56%) and shopping (52%).
Among those employees surveyed who access the internet at work, men are more likely than women to view online pornography at work. Whether it was by accident or on purpose, 23% of men surveyed who access the internet at work said they had visited a porn site on company time, while only 12% of their female counterparts had done so. Of those surveyed who admitted to viewing x-rated sites at work, 17% of men and 11% of women admitted it was intentional. Interestingly, in the 2004 Web@Work survey, of the women that indicated they had visited a porn site at work, all (100%) of them said their porn site visits were unintentional.
In addition, the survey results indicated a major disconnect between how much time IT decision-makers believe employees are spending surfing personal sites at work versus the amount of time that employees admitted to spending online. For example, those IT decision-makers surveyed estimated that employees spend an average of just under six (5.9) hours per week on non work-related websites at work, but employees surveyed who admitted to personal surfing at work said they are spending only 3.4 hours per week, on average.
“As the line between professional and personal usage of the internet becomes more of a gray area, many employees have started to rely on the internet to complete their job duties as well as perform personal tasks—during the work day. In addition, with the sheer quantity and variety of websites and applications readily available, many employees are either not admitting to, or most likely not aware of, how much time they are really spending on personal surfing,” said Curt Staker, president of Websense, Inc. “The solution lies in balancing employees’ needs for personal use of the web at work without draining overall productivity, morale or the company’s bottom line.”
2005 Web@Work Survey Results: